Ghost Recordz International Support Center

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How long does it take for my mail to be answered?

Our standard response time is always 2-3 days. However, in practice this is often within 24-48 hours, and for legal requests often less than 12 hours.  

When we receive and process extreme amounts of emails, it may in exceptional cases take up to 4 days. This is always announced on our social media, but hardly ever happens.